OPC’s first priority is the health and safety of our patients and staff. We understand that you may have questions and concerns regarding your prosthetic and orthotic care. We want to let you know that OPC is being vigilant and proactive during these uncertain times.
Here are the actions that OPC has taken to ensure your safety and well-being.
All patient appointments are being evaluated to determine if they are essential o If possible, we offer a virtual appointment via smartphone, tablet or computer through Zoom
OPC is following all recommended CDC guidelines and has taken the following additional measures:
Temperature of all staff taken upon entering the building. If a fever is detected, they are sent home.
Temperature of all patients and guests are taken upon entering the building. If a fever is detected, they will be rescheduled at least 2 weeks after the cessation of their symptoms.
All OPC practitioners will be wearing masks and medical grade gloves as needed.
All counters, chairs, patient tables, and equipment will be wiped down with disinfecting solution after every patient appointment.
OPC staff have ceased non-essential travel.
Social Distancing will be practiced utilizing the following:
6 feet of separation between all office chairs.
6 feet of distance marked for checking in.
1 person in line at a time.
Maximum of 1 guest per patient.
Maximum of 6 people in an OPC office at any given time.
Here are some frequently asked questions. If you have any other questions or concerns, please contact your local OPC office.
Is OPC going to stay open?
Yes, we are open. OPC is considered an essential provider.
Are we able to see patients at home?
Yes, but only under special circumstances and at the discretion of the clinical team. If an in-person appointment is necessary, our offices offer the most controlled environment for the safety of our patients and staff.
Are we able to deliver a device outside of the office to avoid coming in?
Yes, but only in specific cases. Some devices will need to be fit in a patient room for safety reasons.
Is my family member or caretaker allowed to come with me to my appointment?
Yes, but we are restricting patients to 1 guest and they have the option of waiting in the car if they wish not to stay in the office. They will also have their temperature taken and will be asked to wait outside if it is elevated.
Has OPC had any patients diagnosed with Covid-19?
At this time, we are not aware of any patient that has been diagnosed with Covid-19.
Are we able to see patients who reside at a Skilled Nursing Facility?
This is largely dependent on the type of visit needed and the accessibility of the specific facility.
It is important to clean surfaces with disinfectants and wipes, however caring for your prosthetic device has different guidelines. Here are some Do(s) and Don’t(s) when cleaning your prosthetic device.
Do Clean your liners every day with liquid anti-bacterial soap such as Dial or Soft-Soap.
Do Not Clean liners with hand sanitizer or Clorox wipes. This can cause your liners to become dry and crack and could also be harmful to your skin.
Do Clean your prosthetic socks. Make sure they are cleaned with a mild detergent.
Do Wear clean socks daily. This will help maintain socket fit.
Do not Wash socks with bleach.
Do Clean your prosthesis both inside and outside daily with a clean soapy washcloth. Make sure to leave no soap residue behind. Wipe down with a dry towel or cloth.
It’s helpful to have a dedicated sanitizing zone just outside your house. This will allow to safely sanitize everything properly before entering your house, especially when returning from the store, physician appointment, etc. This includes your shoes, bags, purses, keys, wallets and even your prosthesis (see do(s) and don’t(s) above for proper care).
We thank you for your understanding during these turbulent times. We are extremely grateful and appreciative of everything that our OPC team does for our patients and the care they continue to provide. As we navigate through the coronavirus pandemic, we will continually update this information and provide education to our team and to you, our OPC Family. Please remain safe and diligent, and together we will Overcome, Persevere, and Conquer.
Paul Weott, CPO/LPO Owner and CEO
OPC is an essential care provider and is still providing care during these uncertain times. We are here for you.
If you would like to schedule an appointment, please contact your local OPC office or send us a direct message. Our dedicated team will work together to determine if an appointment can be delayed, rescheduled, done remotely through video chat, or if an in-person visit is essential.
If a video chat is determined to be the best course of action, you can do this easily, safely, and HIPAA compliant through ZOOM. Just go to zoom.us on your computer and create a free account or download the app to your smartphone via the app store or google play. We will schedule our video chat just like an appointment while maintaining social distancing!
Remember, your safety and health is our number one priority, and we are taking every precaution needed. Thank you for trusting us with your care and we wish you and your loved ones good health.